Contact Motipod

Need help choosing the right pod?

Send us your machine model, order question or product enquiry and we’ll help point you in the right direction.

Compatibility question?

The fastest way to get the right pod is to check your machine system first.

Find my pod Compatibility guide

Send us a message.

For compatibility help, include your machine brand and model. For order support, include your order number if you have it.

For compatibility help, include a photo or the exact model name if you can. Shopify contact forms do not support file uploads here, but you can describe the machine or reply to our email with a photo.

We’ll only use your details to reply to your enquiry.

Before you ask

Quick answers.

A few common questions that may help before sending a message.

Can I send a photo of my machine?
The contact form cannot upload files directly. Send the model name first, then you can reply to our email with a photo if needed.
What details should I include for compatibility?
Include the machine brand, exact model name and the capsule type it currently uses.
What should I include for order support?
Include your order number, email used at checkout and a short description of what you need help with.